A Classification of European Cities On the Basis of E-Images

Information and Communication Technology (ICT) has become a major enabling technology that is nowadays very much ‘en vogue’. It has also become an important tool to promote a variety of business goals and public policies. The growing importance of ICT in daily life, business activities and governance prompts the need to consider ICT more explicitly in local policies. The expected benefits from ICT encourage urban policy-makers to formulate proper strategies for public ICT policies. But, what are the urban policy-makers’ expectations about ICT? And how do they assess the future implications of ICT for their city? This paper is focusing on the way urban decision-makers perceive the opportunities of modern ICT and its related ICT policy. By highlighting the importance of understanding the decision-maker’s ‘black box’ on ICT, we will address three crucial issues in European cities, viz. perception of the city, attitude towards ICT, and assessment of the relevance of ICT policy. We will give an operational meaning to these three variables by using a survey comprising more than 200 European cities as the basis for a classification of these cities by means of their e-images.